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Another profit center for me is password reset. Ideally you have a verified backup (cell) phone number and a verified email address. If this is for your email account(s), you need a 2nd email account as the verified backup.
Don't ask me why, just do it or you'll be sorry.
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Caller: OMG I have forgotten my (fill in here) password. I am at my wits end...
Me: Yes, I can help. Now, I hear callers say variations of this frequently. It's great for my business, because tracking down and or resetting passwords can take awhile ($$). So ask yourself, do I have or know where is a list of my current passwords? If the answer is no, join the (very large) crowd. So what are you waiting for? This is the point where you decide to procrastinate, after all you have better things to do. |
AuthorRalph Morewitz, Computer Maven, BS in Electrical Engineering, MBA. 30+ Years Experience. Archives
June 2024
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